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Help & Support

Caring for your Mattress

To ensure you get the best out of your new mattress we've put together a few Do's and Dont's.

Mattress Do's
Do
Allow time for your body to adjust to your new mattress as it may feel a little strange at first. Chances are the springs and upholstery in your old bed were not what they used to be resulting in a different feel to your mattress.
Do
Turn your mattress regularly once a week for the first two or three months and then monthly thereafter. The only time this does not apply is if you have purchased a 'No Need To Turn' mattress, which has a single sleeping surface. Regular turning of your mattress will prolong its lifespan. For single sided mattresses please rotate head to toe only.
Do
Allow for tolerance levels, all mattresses are made to a specific standard range of sizes but have a legal tolerance of 2cm on each side. Please note that some mattresses will need to settle for up to three months to the naturally take their shape.
Do
Consider the surface your bed frame will be stood on if your bed frame is to be standing on an uncharted surface please ensure that you use rubber backed mat under the legs to avoid slipping.
Do
Use a mattress protector to prolong the life of your mattress and to protect from staining as this could invalidate your guarantee.
Mattress Dont's
Dont
Overload or over-fill drawers located in bed frames as they will have been designed to take only lightweight items. Overfilling can cause distortion or damage the drawers and may also result in the drawers jamming. Max weight for mini drawers is 7kg and for standard drawers is 15kg.
Dont
Walk or jump on your bed or let your children use the bed as a trampoline. Your new bed is designed for sleeping on only, any misuse could result in damage to the interior construction and will invalidate your guarantee.
Dont
Sit on the edge of your mattress as it is designed to spread your weight over a wide area and could be damaged if weight is concentrated in one small area.
Dont
Bend or roll up your mattress as the will damage the spring unit and will invalidate your guarantee.